Key change management stages

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What are the key four change management stages – and how are they best managed?

  1. Awareness:  Ensure awareness by all internal and external employees that new technologies or processes are coming and make sure they know of all the time frames and related actions.
  2. Understanding: Build understanding of the potential benefits for the employees—why the new technology or processes is needed.
  3. Adoption: Create ownership of the change, so employees feel included and are eager for adoption of the new or updated processes and technologies.
  4. Commitment: Generate higher morale and increased commitment from all employee groups in consistently using a new system and/or process.
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